This reminds me of an incident a few weeks ago at Krispy Kreme in Yurakucho. Some dumbass was all pissed off because he said he ordered 3 donuts and only 2 were in the bag. Turns out that he only paid for 2 donuts and they were willing to give him the 3rd for free, but this idiot refused to let things go. He was grabbing all on to the poor kids collar screaming at him and the manager was unable to handle things in an appropriate manner. One of those security guards later showed up with this flashlight all ready to go, but didn't say a damn word though.. Please keep in mind that this is in front of about 300 people standing in line. I had to keep myself from clumbsily placing my foot right up his arse, but since I already had my box of glazed donuts in hand, I could give a fuck...
I find it often times that the Japanese are too accomidating to these fucks, when it's clear that they're just trying to cause a scene to get something for free...
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"This isn't about freedom; this is a slaughter. If I'm gonna get my balls blown off for a word, my word is POONTANG."
I find it often times that the Japanese are too accomidating to these fucks, when it's clear that they're just trying to cause a scene to get something for free...
This might be changing a little. There have been a number of slots on TV and articles in newspapers which have focused on the growing number of such "claims". It used to be the case that these were mostly yakuza shakedowns and the occasional nutter but, recently, ordinary citizens have been getting unreasonably aggressive, often putting on yakuza airs, in the hope of getting their way. Companies haven't yet worked out how to react but they are no longer just rolling over. In a related development, schools are looking at ways to deal with "monster parents" who also make unreasonable demands on teachers.
This might be changing a little. There have been a number of slots on TV and articles in newspapers which have focused on the growing number of such "claims". It used to be the case that these were mostly yakuza shakedowns and the occasional nutter but, recently, ordinary citizens have been getting unreasonably aggressive, often putting on yakuza airs, in the hope of getting their way. Companies haven't yet worked out how to react but they are no longer just rolling over. In a related development, schools are looking at ways to deal with "monster parents" who also make unreasonable demands on teachers.
Interesting, it's almost like there is no middle ground, either they (meaning many Japanese) take bad service with a smile or fly off the handle.
My poor wife used to cringe everytime I made a scene, so I've toned it down over the years. I've never given low-level employees too hard of a time if it's something outside of their control, though. I actually used to work at a video rental store when I was in high school. It was wonderful telling every third redneck in line that he owed money for a late return. I've had numerous people scream in my face, and I found the best way to handel it (in the case of irrational people that can't be diffused) is to simply tell them to get out of the store and that the cops are on their way. Losing that one perrson's business is far outweighed by letting them drag out a long scene in front of other customers.
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"I would make all my subordinates Americans and start a hamburger joint with great atmosphere. "
Flipping out because they don't have a title in stock is nuts. However, I've found in Japan that often the only way to get things done is to get pissed. This is especially true when the service provider has fucked up. I've found that when I'm polite and ask nicely I just get the shoganai attitude, but when I get a little worked up and tell them something like I'll never use their business again or I won't pay, they'll do what I want when I want it.
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Actually, it's a lot of fun to fight. You know, it's a hell of a hoot. ... It's fun to shoot some people. I'll be right upfront with you, I like brawling. -- Lt. Gen. James N. Mattis
Drinking removes warts and pimples. Not from me. But from those I look at. -- The Great One, Jackie Gleason