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Mike Oxlong wrote:This might explain the fucked behavior by ANA on arrival yesterday. Delayed a couple hours at LAX (aircraft maintenance after lightning hit on inbound leg), missed connection at Narita. Very few ground staff to help scores of passengers with missed connections, no organization or leadership of any kind. Mostly just FU attitude. Maybe they spent the day before dealing with a whole bunch of delayed flights. Didn't learn about this until I caught a cab from a friend's place in Tokyo to the station this morning and the driver started talking about it. I was wondering why ANA handled things so badly...
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