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  • fuckedgaijin ‹ General ‹ Working in Japan ‹ Job Listings

Technical Hotline and Backoffice wanted.

Positions available, positions wanted
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6 posts • Page 1 of 1

Technical Hotline and Backoffice wanted.

Postby waruta » Wed Oct 27, 2010 10:25 am

We are currently looking for technical staff to fulfill a position within our Japanese partner's company. You will be working with another foreigner, but most of the interaction will be in Japanese. That being said, the criteria are as follows:

1) Native Japanese Speaker + reading
2) Conversational English or better
3) Some knowledge of computers (more the better)
4) Able to handle pressure and good analytical skills

Mainly your job would be to handle the support hotline regarding our software (ASP service), talk to customers and try to walk them through any issues that they might be having. Also, creation of customer accounts and maintenance of those accounts in the backoffice is also required, but do not worry, we will train you in our software before letting you come near our server!

Initial contract period for 6 months on a trial basis and extension up to 1 year afterward, depending on conditions and performance.

Base pay is 300,000 yen per month, health insurance and travel costs covered by us.

PM me if interested and send your resume too preferably.

Regards,

waruta
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Postby FG Lurker » Wed Oct 27, 2010 11:46 am

I'm guessing this is Tokyo-based, but just to make things clear, where is the job located?
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Postby Screwed Up Eyes » Wed Oct 27, 2010 11:52 am

I wish I were 20 years younger....
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Postby waruta » Wed Oct 27, 2010 11:59 am

FG Lurker wrote:I'm guessing this is Tokyo-based, but just to make things clear, where is the job located?


Whoops, sorry, yes it is Tokyo-based, actually on the Nihonbashi side of Tokyo station.

Hours are from 10am - 6 pm

(Should have put that in too....)
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Postby waruta » Wed Oct 27, 2010 12:01 pm

waruta wrote:We are currently looking for technical staff to fulfill a position within our Japanese partner's company. You will be working with another foreigner, but most of the interaction will be in Japanese. That being said, the criteria are as follows:

1) Native Japanese Speaker + reading
2) Conversational English or better
3) Some knowledge of computers (more the better)
4) Able to handle pressure and good analytical skills

Mainly your job would be to handle the support hotline regarding our software (ASP service), talk to customers and try to walk them through any issues that they might be having. Also, creation of customer accounts and maintenance of those accounts in the backoffice is also required, but do not worry, we will train you in our software before letting you come near our server!

Initial contract period for 6 months on a trial basis and extension up to 1 year afterward, depending on conditions and performance.

Base pay is 300,000 yen per month, health insurance and travel costs covered by us.

PM me if interested.

Regards,

waruta



*EDIT*

Location is Tokyo Station

Hours: 10am - 6pm Mon-Fri
Vacation: Japanese calendar
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Postby Screwed-down Hairdo » Thu Oct 28, 2010 7:30 am

I have a tendency to refer to my office as "the orifice," and this seems to have made me somewhat dyslexic as I was a little shocked when I read the title of this thread, only to be relieved when I read what was actually posted in it.
Good on you waruta for looking for someone to take over. It's a superstar act in this day and age.
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