I told Ms. Catone that the hag at the grooming shot should at least refund the 5000-yen grooming charge, if not the vet bill. So she called her, and the grooming woman hemmed and hawed and said, oh, she's really worried about Niccolo and she'll be more careful in the future. Having said that, she was about to hang up, and my wife said, uh, what about refunding our bill? She said she'd have to think about it. WTF? She must be desperately hard up or desperately ketchi.
Anyway, the whole pet grooming biz is as unlicensed and unregulated as a Shanghai street vender, so watch out. You apparently have zero recourse if they injure your li'l friend (no, not that li'l friend, greji).
