Maxtor hard drive woes

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Maxtor hard drive woes

Postby Socratesabroad » Sun Mar 28, 2004 9:15 pm

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Postby Steve Bildermann » Mon Mar 29, 2004 12:57 am

I'm sorry to hear about the HDD crash. Glad to hear you have the info backed up, phew!

As I understand it (and from personal experience) Maxtor has a a three year worldwide guarantee. I bought a Maxtor in Japan which crashed about two years later in the UK. I emailed them, told them what happened and asked for a RMA and simple shipped it back to their main factory in Ireland. I had a new one within three days. This was about 5 years ago, YMMV

Might want to look into into it. Good luck
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Postby Socratesabroad » Mon Mar 29, 2004 8:02 am

Steve Bildermann wrote:I'm sorry to hear about the HDD crash. Glad to hear you have the info backed up, phew!

As I understand it (and from personal experience) Maxtor has a a three year worldwide guarantee. I bought a Maxtor in Japan which crashed about two years later in the UK. I emailed them, told them what happened and asked for a RMA and simple shipped it back to their main factory in Ireland. I had a new one within three days. This was about 5 years ago, YMMV

Might want to look into into it. Good luck


Thanks for the info. I'll look into it. I've calmed down a bit since the first 'Oh my God it's not even being recognized in BIOS' stage, though I'm still really surprised to have the thing just up and die on me. FWIW, after some freezer time, I managed to save some of the data using Acronis PartitionExpert (thank you, Turbolinux!), but one of the sectors was bad and I'll have to reconcile myself to the loss of that data.
It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming...
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Postby Neo-Rio » Mon Mar 29, 2004 3:19 pm

From what I understand, Maxtor doesn't rate very highly on the quality scale of Hard Drives..... not next to the like of, say, "Western Digital" or "Seagate"

I've got one Western Digital here that I got back in 2000~2001 and it's still kicking.

Still, I have two Maxtor 250GB on a SATA RAID.... so we'll see how long they last for. Might have to invest in a SCSI tape drive to back them up though :?
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Postby Big Booger » Mon Mar 29, 2004 3:58 pm

I have a 6 year old 15GB Maxtor HDD. My wife uses it everyday in her PC.
:D I think the drives quality is like a car... some last a long time, other's don't, even amongst the same make and model.

Get one with the best warranty and good support. :D And then cross your fingers.
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maxi-

Postby scosco » Thu Apr 01, 2004 8:23 am

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Re: maxi-

Postby Caustic Saint » Thu Apr 01, 2004 9:25 am

scosco wrote:Try a LACIE...the new drives they just put out have triple inputs (FW800, FW400 & USB2) and you can buy them in sizes up to a frikin Terabyte.

LaCie doesn't make drives, they just make the enclosures. The drive inside will be from another company.

I've always used IBM, Fujitsu, Hitachi or Samsung drives. I'm running a 20GB firewire pocket drive (Hitachi) and an 120GB larger firewire drive (Samsung) right now (generic enclosures for both) and both of them are great.
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Postby Socratesabroad » Thu Apr 01, 2004 10:46 am

Thanks for the drive tips.

I'm kind of limited in my options because of what's available here in China. Given a choice between Maxtor and Seagate, I went ahead and purchased three new Seagate drives and don't expect to have any problems.
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